Okay, so I like UPS. They're awesome, they get your packages to you on time and quickly and all that...they have a good tracking system, etc. And the UPS guys always pet the cat when she's outside on the porch...well, okay, she flings herself at them (the shameless hussy) but they pet her. One of the delivery men even took a picture of her because he collects pictures of unusual things. Hmm...I guess she is a little strange. We've gotten used to her coloring, but when you first see a tortoiseshell cat they do look different!
Anyway, I'm usually quite happy with UPS, but I ordered some books from Amazon the other day and got them on Friday. The box was all bashed on one corner (not good!), and when I opened it up, one of the books was all scraped up because of that. When I inspected the box, I realized that not only had it been dropped, it had apparently been dropped in a puddle. Or put in a puddle and then dropped...something like that. The cardboard was disintegrating at any rate.
So I got on Amazon.com and got a replacement processing...really quickly, I didn't have to talk to anyone even, just filled out the form and sent it in, packaged up the damaged book and sent it back. And I got my replacement today!
Now that's good service! So, points for Amazon...even though their web page drives my dad crazy. :P
It was a kid's book I ordered for a Christmas present...it's called Fuzzy Fuzzy Fuzzy and it cracked me up when I was looking through it...
That would be the point I lost it and burst out laughing. :D If you can't tell, that pig has shiny green shades...and is so "smoooooooth". LOL